FAQ

How long will it take to receive my order?

Standard shipping times

Please note that these are average, standard shipping times. More specific estimated shipping dates are also given for some items when you order. Please note that these are estimates, not guarantees. Delays outside of our control may occasionally occur.
To eliminate waste and reduce overheads, each item (other than books) is printed individually and personally for you. Each product takes 1-7 business days to create, then the item will be shipped.
Books are generally shipped within one working day.
The different postage options include their different shipping speeds. Generally for merch, standard (not economy) shipping in the US is 3-5 business days, and the rest of the world 5-10 business days.
After printing, T-Shirt of the Month items are shipped from France. Standard shipping time should be up to 5 business days for Europe, and up to 10 business days for the rest of the world.
For books, tracked shipping should take roughly the following times: US – 5-10 days, rest of the world: 2-7 days. For books and a limited number of merch items we offer economy shipping outside the US/UK. Shipping time is outlined in the postage option description, and ranges from 2 weeks in Western Europe to 12 weeks to Australia. Please note that economy shipping is not tracked, and while over 99% of orders arrive without issues, if customers choose this option they are assuming the risk if the order goes missing as we will be unable to send replacements. Shipping costs are relatively higher for single items. Purchasing multiple items, like books, helps reduce shipping cost per item.

Do you accept orders placed outside of the US?
We sure do! We ship our products globally.
US orders are dispatched from the US, with the exception of T-Shirt of the Month items, which are shipped from Germany. For non-US customers, books are dispatched from the UK, and other items may be dispatched from the UKm Europe or the US, depending on availability and shipping cost. International shipments (outside the US) may incur customs fees or taxes. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, packaging and size. We are not responsible for customs fees or taxes. 

I like a design, but I would prefer it on a different product. Can you do that?
If you like one of our designs, for example on a unisex t-shirt, but you would rather have it on another item like a femme-fit shirt, a youth shirt or a baby onesie, then just drop us an email to shop@workingclasshistory.com. As we can normally accommodate these requests and set up a new product for you.

I don’t have a Pay Pal account. Can I still buy in your shop?
Yes, absolutely! You can pay with any debit or credit card, or with Google or Apple Pay. Just click More Payment Options, or Add to Cart and Check Out, rather than the PayPal buttons.

I'm from outside the US. Can I pay in my own currency?
Yes! Depending on your region, prices may be displayed in your local currency. If they are not, just select your local currency from the drop-down list in the top right-hand corner menu, or the menu right at the bottom of the shop page.

What is this store's return and exchange policy?
If you receive an item which is incorrect, faulty or damaged please let us know, and if you inform us within 30 days we will give you a replacement (if available) or full refund. Unread books can be returned or exchanged within 30 days, with shipping costs covered by the customer.
With other items like clothing, posters, mugs etc, unfortunately as we print each item individually for each customer and have no physical premises to store inventory we cannot offer exchanges if you order the wrong size or colour. So please ensure to check the size guide, and ensure you order the correct size and colour that you want.
Regrettably we cannot accept returns of items which have been worn, altered or damaged by the customer.

Are these goods ethical?
Firstly, we feel we should say that we do not believe that ethical consumption in a capitalist society is possible. This is for many reasons, but they include that even union workers are exploited, and even union-made products can contain raw materials and components made with non-union labour. That said, we try to be as ethical as we can within our constraints.
You can browse all of our products which are made by union workers or workers' cooperatives in our Union Made collection here.
In particular, our T-Shirt of the Month Collaboration has print on demand 100% organic cotton shirts made with dignity by a worker-owned cooperative and supporting grassroots labour unions in South Asia.
All PM Press books and merch are made/published and distributed by union worker cooperatives in the US and UK. Apart from these all of our other products are printed on demand, with no overproduction or waste. All posters/stickers/buttons are made in the US or EU. All other merch is printed or embroidered in the US or EU. The vast majority of our other merch is manufactured in the US or made from US components. For some items which we have been unable as yet to source in the US, we do actively seek out US-made and more ethical sources where possible.

What do you do with the money?
After production costs all proceeds go to support activist projects. For most items all proceeds go to support the work of the Working Class History project, researching and promoting radical history. For some of our products we split the proceeds between WCH and other projects we support, like worker organising in Asia, and LGBT+ activists. These are specified in the item description. With books, proceeds are split between WCH, the publishers and authors. We also regularly make donations to other causes and organisations, and over the years have made donations to tenant organisers in South Africa, revolutionary Black elders, Indigenous land defenders and more. Find out more about WCH and what we do here on our website: workingclasshistory.com

What can I do if I have a problem?
Any issues, problems or questions can be sent to us by email via shop@workingclasshistory.com.