How long will it take to receive my order?
Please note that due to the coronavirus, there may be some delays with shipping, especially outside of the US/UK. Apologies but please bear with us during this difficult time. Standard fulfilment and shipping times are detailed below.
To eliminate waste and reduce overheads, each item (other than books) is printed individually and personally for you. Each product takes 1-7 business days to create, then the item will be shipped.
Books are generally shipped within one working day.
The different postage options include their different shipping speeds. Generally for merch, standard (not economy) shipping in the US is 3-5 business days, and the rest of the world 5-10 business days.
For books, tracked shipping should take roughly the following times: US – 5-10 days, rest of the world: 2-7 days. For books and a limited number of merch items we offer economy shipping outside the US/UK. Shipping time is outlined in the postage option description, and ranges from 2 weeks in Western Europe to 12 weeks to Australia. Please note that economy shipping is not tracked, and while over 99% of orders arrive without issues, if customers choose this option they are assuming the risk if the order goes missing as we will be unable to send replacements. Unfortunately international shipping outside the US/UK can be quite expensive for books. Ordering more books together helps significantly reduce the shipping cost per book.
Do you accept orders placed outside of the US?
We sure do! We ship globally.
International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size. We are not responsible for customs fees.
What is this store's return and exchange policy?
If you receive an item which is incorrect, faulty or damaged please let us know, and if you return it to us within 30 days you will receive a full refund. Regrettably we cannot accept returns of items which have been worn/read, altered or damaged by the customer and as we make each item individually for each customer and have no physical premises to store inventory we cannot offer size exchanges unless the size you have received is incorrect.
Are these goods ethical?
Firstly, we feel we should say that we do not believe that ethical consumption in a capitalist society is possible. This is for many reasons, but they include that even union workers are exploited, and even union-made products can contain raw materials and components made with non-union labour. That said, we try to be as ethical as we can within our constraints.
You can browse all of our products which are made by union workers or workers' cooperatives in our Union Made collection here.
All PM Press books and merch are made/published and distributed by union worker cooperatives in the US and UK. All Verso books are printed, published and distributed from the US and UK. Apart from these all of our other products are printed on demand, with no overproduction or waste. All posters/stickers/buttons are made in the US. All other merch is printed or embroidered in the US or EU. The vast majority of our other merch is manufactured in the US (clothing manufactured in the US is specified in the item descriptions). For some items which we have been unable as yet to source in the US, we do this with agreement with radical workers in the manufacturing regions and we split the proceeds with them. We do actively seek out more ethical sources when we can.
What do you do with the money?
After production costs all proceeds go to support activist projects. For most items all proceeds go to support the work of the Working Class History project, researching and promoting radical history. For some of our products we split the proceeds between WCH and other projects we support, like worker organising in Asia and LGBT+ activists. These are specified in the item description. With books, proceeds are split between WCH, the publishers and authors. Find out more about WCH and what we do here on our website: workingclasshistory.com
What can I do if I have a problem?
Any issues, problems or questions can be sent to us by email via shop at workingclasshistory.com (with no spaces).